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Exchanges & Refunds

Обмен и возврат

Exchanges

Customers living in Moscow can return their purchased items by visiting our showroom (Office 224, Stoleshnikov Pereulok 11, Moscow; opening hours: 12:00 ㏘ through 10:00 ㏘) or by courier.

Shipping costs are paid by the customer.

Customers outside Moscow can return their goods by courier. Once we’ve received and inspected your return, we’ll ship a new order to you.

Shipping costs are paid by the customer.

Refunds

1. Items without defects can be returned within 14 calendar days of purchase.

2. If you’re returning an item without defects, it must be unused, with all original tags and labels attached.

3. Bodysuits and swimsuits are non-refundable.

4. Customers living in Moscow can return their purchased items by visiting our show room (Office 224, Stoleshnikov Pereulok 11, Moscow; opening hours: 12:00 ㏘ through 10:00 ㏘) or by courier. Shipping costs are paid by the customer. Customers outside Moscow can return their goods by courier.